Privacy Policy

Triangle Virtual Media, Privacy Policy

Introduction

Triangle Virtual Media, a company organized under the laws of the State of North Carolina (referred to herein as “Triangle Virtual Media,” “we,” “us” and “our”) understands the importance of privacy of individuals (referred to as “users” and “you”). This privacy notice outlines the personal information Triangle Virtual Media may collect and how Triangle Virtual Media will use and disclose that information.

Information Collection

Triangle Virtual Media may collect two different types of information: Personally Identifiable Information; and Non-Personally Identifiable Information.

Personally Identifiable Information (PII) is information that identifies you as an individual. This may include your name, address, telephone number, email address, credit card information, billing address and shipping information.

Non-Personally Identifiable Information (Non-PII) is aggregate information. This may include demographic information, IP addresses, user behavior data from web interaction metrics tools and any other information that does not reveal your specific identity. Non-PII may be connected to other information we collect from you.

In connection with our Presenter enrollment process, Triangle Virtual Media may collect PII about you that may be considered sensitive. Triangle Virtual Media may also collect PII about you from, among other places: information you provide directly to us, information regarding the services that Triangle Virtual Media currently provides or has previously provided to you, information Triangle Virtual Media receives from our affiliated entities or third parties relating to the establishment of our relationship or the provision of services to you. This information can be received in any manner, including in-person discussions, telephone conversations, and electronic or other written communications.

Information Use

Triangle Virtual Media may collect PII about you to establish or maintain our relationship with you, respond to your inquiries, provide you with services you have requested, keep you informed of services we think may be of interest to you, personalize your experience with us, and other reasons. Without PII, Triangle Virtual Media may be unable to provide you with the services you have requested.

Disclosure of Information

Triangle Virtual Media does not sell or lease PII about you to others.

Triangle Virtual Media may share PII about you with others as permitted by contractual agreement or as required by law, such as our affiliates, third parties in connection with the provision of services to you, government entities and regulatory bodies, and those with whom you have requested us to share information. Triangle Virtual Media requires third parties who perform services for us to agree to treat PII about you confidentially and securely.

 

Unless restricted by law, regulation, contract or professional standards, Triangle Virtual Media may transfer PII about you outside of the United States to other countries for the purposes described in this privacy notice. Triangle Virtual Media will not share PII about you with an unaffiliated third party who is not performing services for us without first obtaining your permission, except if such sharing is otherwise permitted by this privacy notice.

Triangle Virtual Media will provide PII about you to the following types of third parties for the associated reasons:

Carriers: Triangle Virtual Media will provide your name and address to companies which provide a delivery service between Triangle Virtual Media and its customers as a means of delivering our products to you as quickly as possible.

Financial Institutions: Triangle Virtual Media will provide financial institutions with your payment information, name, address, and phone number in order to process any orders placed by you and complete payment of the transaction to Triangle Virtual Media.

Logistics: Triangle Virtual Media will provide your name, address and phone number to those entities or people within our network of distribution in order to process and ship your orders with speed and accuracy.

Triangle Virtual Media requires third parties who perform services for us to agree to treat PII about you confidentially and securely. Note that this statement does not address the privacy practices or polices of our Independent Presenters. However, Triangle Virtual Media Independent Presenters agree, as specified in our Policies and Procedures, to comply with all applicable privacy laws and regulations.

Notwithstanding any other provision of this notice or the Terms and Conditions of Use to the contrary, we reserve the right to disclose and use your PII if we believe that we are required to do so: (a) by law; (b) in response to legal process, for example, in response to a court order or a subpoena; (c) in response to a law enforcement agency’s request; (d) to enforce our other terms, conditions, or policies; (e) to protect our operations; (f) to protect the rights, privacy, safety or property of Triangle Virtual Media, you or others; and/or (g) to permit us to pursue available remedies or limit the damages we may sustain. For example, we may to the fullest extent the law allows, disclose PII about you to law enforcement agencies to assist them in identifying individuals who have been or may be engaged in unlawful activities.

Because Non-PII does not personally identify you, we reserve the right to use Non-PII, and to disclose Non-PII to third parties, for any purpose. NOTE THAT THIS STATEMENT DOES NOT ADDRESS THE PRIVACY PRACTICES OR POLICIES OF THIRD PARTIES, INCLUDING TRIANGLE VIRTUAL MEDIA PRESENTERS. However, Triangle Virtual Media Presenters agree, as specified in our Policies and Procedures, to comply with all applicable privacy laws and regulations.

Access

You may request access to the PII that Triangle Virtual Media has about you. You may also request the correction, amendment or deletion of PII about you that is inaccurate.

Triangle Virtual Media will treat requests for access, correction, amendment or deletion of PII about you in accordance with its internal policies and applicable legal requirements.

Information Security

Triangle Virtual Media maintains reasonable physical, administrative and technical safeguards to protect PII from loss, misuse, or unauthorized access, disclosure, alteration or destruction. Our personnel and the personnel of our affiliates are provided access to PII about you only if they have a need to know the information in connection with a legitimate business purpose, such as (a) the provision of services to you or (b) to help identify other services that Triangle Virtual Media and its affiliates offer that may be of interest or use to you.

Cookies

A cookie is a small file placed on your computer by a website that uses the cookie to store information about your use of the website. Triangle Virtual Media may use cookies to recognize you when you return to the Triangle Virtual Media website in order to provide you with a better user experience. Our cookies do not contain any PII, such as your name, or sensitive information, such as your credit card number. We also allow our affiliates and third-party vendors to use cookies on our website; some of these parties may use cookies in ways that we do not. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of the Triangle Virtual Media website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Google / Facebook Privacy Policy Update

Technologies like cookies, pixel tags (“pixels”), device or other identifiers and local storage (collectively, “Cookies and similar technologies”) are used to deliver, secure, and understand products, services, and ads, on and off the Facebook Services. They also are used to gather information for remarketing to similar audiences on our website. Because of this, third-party vendors, including Google, show our ads on sites across the Internet. This technology allows third-party vendors, including Google, to use cookies to serve ads based on someone’s past visits to our website. You may opt out of Google’s use of cookies by visiting Google’s Ads Settings. You may also opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

Safe Harbor

In order to comply with EU data privacy directives, Triangle Virtual Media applies the US-EU and US-Swiss Safe Harbor Framework developed by the US Department of Commerce pertaining to the collection, use, and retention of personal information from the European Union member countries. Triangle Virtual Media complies with the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access and enforcement. For more information or questions concerning the Safe Harbor program please visit:http://export.gov/safeharbor/index.asp

 

In compliance with the US-EU and US-Swiss Safe Harbor Principles, Triangle Virtual Media commits to resolve complaints about your privacy and our collection or use of your PII. European Union or Swiss citizens with inquiries or complaints regarding this privacy notice should first contact Triangle Virtual Media at the address provided in the questions section of this privacy notice.edia has further committed to refer unresolved privacy complaints under the US-EU and US-Swiss Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU SAFE HARBOR, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by Triangle Virtual Media, please visit the BBB EU SAFE HARBOR web site at www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint.

Changes to This Privacy Notice

Triangle Virtual Media reserves the right to change this privacy notice. Any changes to this notice will become effective upon posting of the revised notice on the Internet or as required by law.